AVAILABLE POSITIONS:

• Ice Cream Scooper - Edina, MN

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Sweet Science Ice Cream is a from-scratch, ultra-premium all-natural ice cream company based in Saint Paul, MN. We use natural  and local ingredients, nothing artificial and are serious about our ice cream.

 

We always want to be the tastiest part of people’s day, and this starts with our team. We are currently looking for Scoopers to join us at our scoop shop in the 50th and France shopping distict of Edina. We work hard to make and serve the best product around and all staff enjoy free ice cream as a perk of the job!

 

We are looking for applicants of all ages and backgrounds who share a common interest in taking care of each other and our guests. We strive for excellence in customer service, cleanliness and incredibly tasty ice cream. We have fun working as a team and engaging our customers at the same time which makes Sweet Science Ice Cream a truly unique place to work. We are proud to offer competitive wages, an energetic work environment and lots of ice cream!

 

Please keep in mind our desired attributes when applying:

•16 years of age or older (or completed Sophomore year of high school, whichever happens first!)

•Can stay unapologetically positive in a fast-paced, high volume & customer-facing position for 6+ hours 

•Can stand/move around and  perform physically-demanding tasks. Able to lift and carry 25 pounds.

•Minimum 2-3 shifts of availability per week, including weekends, holidays, and closing shifts (10 pm)

•Provide consistent, world-class service to every customer

•Have great people skills and able to talk to anyone

•Bring people joy and help build community while working as a cooperative team member

•Be familiar with what sets Sweet Science Ice Cream apart from other ice creams

•Exhibit passion for community, an eye for detail, a willingness to clean, stamina to serve people in long lines, and the ability to work in an exciting, fast-paced environment

•Respect for food safety and hygiene standards

 

If this sounds like you,  click HERE to download our application. Or email our store manager, Amanda at edina@sweetscienceicecream.com.

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Excellent applicants will send their resume and a cover letter which includes the following:

• What is your food philosophy?

• What is your biggest pet peeve?

• What quality do you admire most?

 

Don't have an actual "resume?" No problem. Send us your cover letter and above along with your work experience.

 

Part-Time and Full-Time positions available

Compensation DOE + tips

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• Assistant Store Manager - Edina, MN

The Assistant Shop Manager (ASM)  supports the Shop Manager in their leadership and administrative duties. ASMs serve as leaders in the shop when the shop manager is not present or is unavailable. This role encompasses all Sweet Science Ice Cream’s Shift Lead duties with additional management and administrative duties as detailed below and as assigned by Shop Manager(s) and Sweet Science HQ. 

The Assistant Shop Manager is responsible for delivering on our promise to create welcoming multi-generational community gathering places. ASMs lead their shop teams in delivering great service, consistent scoops, and good vibes during every shift. The ASM has guaranteed minimum hours year-round and are the first candidates considered when any role of Shop Manager becomes available. 

Shift Lead Responsibilities: 

• Function as the “manager on duty” responsible for all business execution during their shift including cash handling, cleanliness, playing fun upbeat music, keeping team morale high, and delighting our customers

• Manage and prioritize flow of tasks, breaks, and scooping during shift

• Responsible for cash handling during shift, including open/close and deposits

• Communicate company goals effectively with all employees, including giving direction, coaching, training, and celebrating awesomeness

• Model respectful management and communication tactics

• Problem solve and use good judgment

• Set an example of top-notch service and scooping every day, including all scooper responsibilities:

• Deliver great service:

  • Welcome and thank every customer

  • Offer customers samples, menu suggestions, and add-ons with a generous, friendly attitude

  • Scoop scoops, make sundaes and other orders with care

  • Keep calm and scoop on when it gets busy

• Share what's unique and wonderful about Sweet Science Ice Cream: our ingredients, our partnerships, our people, and our role in the community. Be curious and share what they’ve learned.

• Hustle and lead others to keep the shop looking great and fully stocked:

  • Continually stock ice cream, cones, paper goods and merchandise

  • Operate Point of Sale system; follow cash handling procedures

  • Wash pails and dishes throughout each shift

  • Keep shop inviting and clean: inside and out, front and back

  • Follow health, safety, and sanitation guidelines with care

  • Other duties as assigned

 

ASM responsibilities (that are additional to Shift Lead expectations above): 

• Support and assist Shop Managers in their admin duties as needed. This includes but is not limited to scheduling, updating and auditing shop documents, approving shift trades, finding shift coverage, responding to customer feedback, and ongoing shop projects

• Serve as the point person for all FOH (Front of House) shop operations for shop manager days off and other times they are unavailable. A primary responsibility in this role is ensuring shop managers can truly step away from the business for 2 days every week

• Identify and communicate operational needs to the appropriate person within Sweet Science Ice Cream

• Coordinate and participate in on-boarding and training for external hires and internal promotions which includes “Scooper Check-ins” as well as potential performance reviews.

• Participate in hiring as needed

• Participate in inventory and inventory review/ordering in collaboration with shop managers and chefs

• Work with the shop manager to meet or beat shop sales and profitability goals, provide great customer experiences, and sustain high team morale

• Effectively manage their staff of scoopers and Shift Leads including hiring, training, coaching, and celebrating success

 

Qualifications:

• Current Sweet Science Ice Cream Shift Lead OR prior experience in a management position with a team of 5 or more workers

• 30 hours per week availability. Sweet Science guarantees at least 30 hours a week on the schedule.  

• Ability to travel to multiple stores and the Sweet Science HQ

• Exceptional communication skills and a professional, friendly attitude

• Retail or client/customer service experience

• At least 18 years of age. 

• Able to work at least one closing weekend shift (Friday-Sunday)

• Able to lift 30-50lbs on a regular basis

• Access to a phone that is text,  call, and internet enabled.

• Internet access.

• Food Safety Certification must be completed within the first 60 days of employment.

 

Compensation:

• $2.50/hour additional to existing wage for internal Shift Lead candidates.

• Hourly wage commensurate with experience level will be offered to external candidates.

• 5 days PTO per year, accrued hourly, after first initial 90 days of employment

• Sick and parental leave paid time off  

• Flexible scheduling, posted 2 weeks at a time

• Even-split tips for time worked during hours shop is open.

• Many career advancement possibilities in our growing company.

• Free ice cream during each shift worked, and a 25% employee discount.

We are an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.

 

Email our store manager, Amanda at edina@sweetscienceicecream.com.

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• Ice Cream Production Kitchen Assistant - St. Paul, MN

General Description:
The production team completes all tasks to create our legendary ice cream. Sweet Science kitchen team members make and churn ice cream bases, make pastry and candy for inclusions, and make sauces and mix-ins. Our ideal kitchen staff have a positive attitude, and complete tasks with speed, efficiency and accuracy. Experience with pastry/baking in a commercial setting is preferred. Our team is expected to pay attention to detail, be hard working and flexible, and possess general commercial kitchen knowledge.

General Responsibilities:
• Cooking/churning ice cream and components
• Ensuring quality products are made by following recipes and procedures carefully and continually monitoring for quality assurance
• Taking care of maintenance and safety issues according to creamery tools (checklists, cleaning lists, and safety lists)
• Cleaning, dishes, supporting the daily work plans
• Being a positive asset who focuses on community with the other team members while making fabulous ice cream

Skills and Competencies:
• Experience with baking/pastry/cooking at commercial level
• An innate love for food to your work
• A high level of productivity and hard work
• A spirit of collaboration and support to the entire team
• An interest and passion for both the company and product
• Reliability and flexibility - ability to perform various tasks or projects as needed
• Experience in a professional kitchen
• Respect for safety and hygiene standards
• Strong verbal communication skills
• Hard working, efficient, positive attitude.
• Ability to consistently lift 20-30 pounds and occasionally up to 50 pounds
• Desire to communicate and problem-solve collaboratively

Include your resume and a cover letter which answers the following:
Which position are you applying for and why would you be a great fit?
What is your food philosophy?
What is your biggest pet peeve?
What quality do you admire most?

Part-time to full-time: 24-40 hrs/wk, Compensation DOE.
Please send us your resumé and cover letter to emily@sweetscienceicecream.com

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