AVAILABLE POSITIONS:

 

 

• Scooper - Edina, MN​

We’re looking for a diverse group of individuals who all share a common interest of taking care of each other and our guests...helping make Sweet Science Ice Cream the best place to work. Our favorite thing (besides ice cream) is building community! We are proud to offer competitive wages, an energetic work environment and lots of ice cream!!

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Please keep in mind our desired attributes when applying:

• 17 years of age or older (or in Junior year of high school, whichever happens first!)

• Can stay unapologetically positive in a fast-paced, high volume & customer-facing position for 6-8 hours (It’s never boring!)

• Can stand on your feet for long periods and perform physically-demanding tasks. Ability to lift and carry 25 lbs

• At least 3 days of open availability per week, including weekends (Saturday availability required and daytime weekday availability preferred), holidays, and late-night shifts (10pm/11pm)

• Provide consistent, world-class service to every single customer

• Have great people skills and be able to talk to just about anyone!

• Bring people joy and help build community while working as a cooperative team member

• Be familiar with what sets Sweet Science Ice Cream apart from other ice creams

• Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in an exciting, fast-paced environment

• Respect for food safety and hygiene standards

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Include, with your resume and a cover letter which includes the following:

• What is your food philosophy?

• What is your biggest pet peeve?

• What quality do you admire most?

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Don't have an actual "resume?" No problem. Send us your cover letter and fill out THIS application and send to edina@sweetscienceicecream.com, or stop in the scoop shop and pick up a paper copy.

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Part-Time and Full-Time positions available
Compensation DOE + tips

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• Assistant Scoop Shop Manager - Edina, MN

The Assistant Shop Manager (ASM) supports the Shop Manager in their leadership and administrative duties. ASMs serve as leaders in the shop when the shop manager is not present or is unavailable. This role encompasses all Sweet Science Ice Cream’s Shift Lead duties with additional management and administrative duties as detailed below and as assigned by Shop Manager(s) and Sweet Science HQ. 

The Assistant Shop Manager is responsible for delivering on our promise to create welcoming multi-generational community gathering places. ASMs lead their shop teams in delivering great service, consistent scoops, and good vibes during every shift. The ASM has guaranteed minimum hours year-round and are the first candidates considered when any role of Shop Manager becomes available. 

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Shift Lead Responsibilities: 

• Function as the “manager on duty” responsible for all business execution during their shift including cash handling, cleanliness, playing fun upbeat music, keeping team morale high, and delighting our customers

• Manage and prioritize flow of tasks, breaks, and scooping during shift

• Responsible for cash handling during shift, including open/close and deposits

• Communicate company goals effectively with all employees, including giving direction, coaching, training, and celebrating awesomeness

• Model respectful management and communication tactics

• Problem solve and use good judgment

• Set an example of top-notch service and scooping every day, including all scooper responsibilities:

• Deliver great service:

  • Welcome and thank every customer

  • Offer customers samples, menu suggestions, and add-ons with a generous, friendly attitude

  • Scoop scoops, make sundaes and other orders with care

  • Keep calm and scoop on when it gets busy

• Share what's unique and wonderful about Sweet Science Ice Cream: our ingredients, our partnerships, our people, and our role in the community. Be curious and share what they’ve learned.

• Hustle and lead others to keep the shop looking great and fully stocked:

  • Continually stock ice cream, cones, paper goods and merchandise

  • Operate Point of Sale system; follow cash handling procedures

  • Wash pails and dishes throughout each shift

  • Keep shop inviting and clean: inside and out, front and back

  • Follow health, safety, and sanitation guidelines with care

  • Other duties as assigned

 

ASM responsibilities (that are additional to Shift Lead expectations above): 

• Support and assist Shop Managers in their admin duties as needed. This includes but is not limited to scheduling, updating and auditing shop documents, approving shift trades, finding shift coverage, responding to customer feedback, and ongoing shop projects

• Serve as the point person for all FOH (Front of House) shop operations for shop manager days off and other times they are unavailable. A primary responsibility in this role is ensuring shop managers can truly step away from the business for 2 days every week

• Identify and communicate operational needs to the appropriate person within Sweet Science Ice Cream

• Coordinate and participate in on-boarding and training for external hires and internal promotions which includes “Scooper Check-ins” as well as potential performance reviews.

• Participate in hiring as needed

• Participate in inventory and inventory review/ordering in collaboration with shop managers and chefs

• Work with the shop manager to meet or beat shop sales and profitability goals, provide great customer experiences, and sustain high team morale

• Effectively manage their staff of scoopers and Shift Leads including hiring, training, coaching, and celebrating success

 

Qualifications:

• Current Sweet Science Ice Cream Shift Lead OR prior experience in a management position with a team of 5 or more workers

• 30 hours per week availability. Sweet Science guarantees at least 30 hours a week on the schedule.  

• Ability to travel to multiple stores and the Sweet Science HQ

• Exceptional communication skills and a professional, friendly attitude

• Retail or client/customer service experience

• At least 18 years of age. 

• Able to work at least one closing weekend shift (Friday-Sunday)

• Able to lift 30-50lbs on a regular basis

• Access to a phone that is text,  call, and internet enabled.

• Internet access.

• Food Safety Certification must be completed within the first 60 days of employment.

 

Compensation:​​

• Hourly wage commensurate with experience level will be offered to external candidates.

• 5 days PTO per year, accrued hourly, after first initial 90 days of employment

• Sick and parental leave paid time off  

• Flexible scheduling, posted 2 weeks at a time

• Even-split tips for time worked during hours shop is open.

• Many career advancement possibilities in our growing company.

• Free ice cream during each shift worked, and a 25% employee discount.

We are an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.

 

Email our Retail Manager, Amanda at edina@sweetscienceicecream.com.

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• Kitchen Supervisor - Saint Paul, MN​​

The Kitchen Supervisor at Sweet Science Ice Cream is responsible for overseeing daily kitchen operations, ensuring that all food production processes adhere to quality standards and safety regulations. This role includes managing kitchen staff, maintaining inventory, ensuring compliance with health and safety regulations, and following recipes and procedures to create high-quality ice cream. The Kitchen Supervisor plays a key role in creating a positive work environment while maintaining efficient kitchen operations.

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Key Responsibilities:

Daily Operations Management:

• Oversee daily kitchen operations, ensuring that all production tasks are carried out efficiently and effectively.

• Coordinate with the Operations Manager to implement production schedules and workflows.

Team Leadership and Supervision:

• Supervise kitchen staff, providing guidance and support during production shifts.

• Assist in training new team members on food preparation techniques, safety procedures, and equipment usage.

• Foster a positive and collaborative work environment, encouraging teamwork and productivity.

Quality Control:

• Ensure that all products meet quality standards and specifications.

• Conduct regular quality checks during production, addressing any issues that arise to maintain product consistency.

Inventory and Supply Management:

• Monitor inventory levels of ingredients and supplies, ensuring that all necessary items are available for production.

• Coordinate with the Operations Manager to place orders for ingredients and supplies as needed.

Health, Safety, and Compliance:

• Ensure compliance with food safety and sanitation regulations, maintaining a clean and organized kitchen environment.

• Conduct regular inspections of the kitchen to ensure adherence to health and safety standards.

• Maintain required food safety certifications and keep necessary records up to date.

Equipment Maintenance:

• Ensure that kitchen equipment is used properly and maintained regularly.

• Report any equipment issues to the Operations Manager for timely repairs.

Collaboration with Operations Manager:

• Communicate regularly with the Operations Manager regarding production progress, challenges, and any necessary adjustments to workflows.

• Provide input on potential process improvements and operational efficiencies.

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Qualifications:

• Proven experience in a kitchen supervisory role, preferably in a food production environment.

• Strong knowledge of food safety, sanitation, and health regulations.

• Experience managing kitchen operations and leading a team.

• Ability to follow recipes and procedures while ensuring efficiency and quality.

• Strong communication and organizational skills.

• Attention to detail and commitment to maintaining high-quality standards.

• Passion for artisanal food production and a willingness to learn and adapt.

 

Full-Time positions available

Compensation DOE 

Please send your resumé and cover letter to emily@sweetscienceicecream.com

 

 

​• Ice Cream Pastry & Production Team Member – St. Paul, MN 

Join our dynamic production team at Sweet Science Ice Cream, where we create unforgettable ice cream experiences! As an Ice Cream Pastry & Production Team Member, you’ll craft from-scratch pastries, candies, sauces, and other inclusions that make our ice cream truly special. You’ll also be involved in cooking and churning ice cream bases. Experience with baking or pastry in a commercial kitchen is preferred, but a passion for food and quality is essential. We’re looking for team members who are positive, efficient, and meticulous in their work, bringing energy and care to every task.

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General Responsibilities:

• Cooking/churning ice cream and components

• Create and prepare pastries, candies, sauces, and other inclusions for ice cream flavors
• Cook and churn ice cream bases, ensuring each batch meets our high-quality standards
• Follow recipes and production processes with precision to guarantee consistent, delicious results
• Maintain equipment and workspace safety by adhering to checklists, cleaning protocols, and safety standards
• Contribute to a clean and organized kitchen by performing dishwashing, routine cleaning, and helping with other daily tasks
• Foster a positive, collaborative team environment, while helping create amazing ice cream

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Skills and Competencies:

• Experience with baking, pastry, or cooking in a commercial kitchen setting
• Strong attention to detail and commitment to producing high-quality products
• Collaborative mindset – we work together as a team to solve problems and support each other
• Reliability and flexibility, with the ability to adapt to different tasks and responsibilities
• Ability to follow safety and hygiene standards to maintain a clean, efficient kitchen
• Strong verbal communication skills, with a focus on teamwork and mutual respect
• Ability to regularly lift 30-50 lbs
• A passion for ice cream and creating something delicious from scratch
 

To Apply:
Please submit your resume and a cover letter answering the following:
Why do you think you'd be a great fit for our team?
What is your food philosophy?
What’s your biggest pet peeve?
What quality do you admire most in others?

 

Part-time to full-time (32-40 hrs/wk), Compensation based on experience (DOE)
Please send your resumé and cover letter to emily@sweetscienceicecream.com

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• Ice Cream Production Kitchen Assistant - St. Paul, MN

General Description:
The production team completes all tasks to create our legendary ice cream. Sweet Science kitchen team members make and churn ice cream bases, make pastry and candy for inclusions, and make sauces and mix-ins. Our ideal kitchen staff have a positive attitude, and complete tasks with speed, efficiency and accuracy. Experience with pastry/baking in a commercial setting is preferred. Our team is expected to pay attention to detail, be hard working and flexible, and possess general commercial kitchen knowledge.

General Responsibilities:
• Cooking/churning ice cream and components
• Ensuring quality products are made by following recipes and procedures carefully and continually monitoring for quality assurance
• Taking care of maintenance and safety issues according to creamery tools (checklists, cleaning lists, and safety lists)
• Cleaning, dishes, supporting the daily work plans
• Being a positive asset who focuses on community with the other team members while making fabulous ice cream

Skills and Competencies:
• Experience with baking/pastry/cooking at commercial level
• An innate love for food to your work
• A high level of productivity and hard work
• A spirit of collaboration and support to the entire team
• An interest and passion for both the company and product
• Reliability and flexibility - ability to perform various tasks or projects as needed
• Experience in a professional kitchen
• Respect for safety and hygiene standards
• Strong verbal communication skills
• Hard working, efficient, positive attitude.
• Ability to consistently lift 20-30 pounds and occasionally up to 50 pounds
• Desire to communicate and problem-solve collaboratively

Include your resume and a cover letter which answers the following:
Which position are you applying for and why would you be a great fit?
What is your food philosophy?
What is your biggest pet peeve?
What quality do you admire most?

Part-time to full-time: 24-40 hrs/wk, Compensation DOE.
Please send your resumé and cover letter to emily@sweetscienceicecream.com

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